Nobody knew what equipment existed, where it was, or when it was last serviced.
Apex Prototype & Testing, Pune
Physical prototype build and component testing for Tier 1 automotive suppliers
Nobody knew what equipment existed, where it was, or when it was last serviced.
Apex operated a workshop with over 80 pieces of equipment — testing rigs, measurement tools, and fabrication machinery. Asset tracking was a spreadsheet last updated 18 months prior. Two pieces of critical testing equipment had no service record. When a rig failed during a client test, the post-mortem revealed it had missed two scheduled services because the service schedule existed only in the maintenance lead's memory. The client downtime cost Apex ₹6 lakhs in penalty clauses and one contract renewal.
Every asset tracked. Every service scheduled. No more surprise failures.
Apex catalogued all 84 assets in the Facilities module over three days. Service histories were reconstructed where records existed and noted as unknown where they did not. Preventive maintenance schedules were set for all critical equipment. The module surfaced four pieces of equipment with overdue service dates in the first week. Six months after go-live, Apex had completed 100% of scheduled maintenance on time — the first time in the company's history. No client-facing equipment failures occurred in the following year.
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